We are looking for a detail-oriented and commercially minded Product Co-ordinator to join our growing eCommerce team. As we expand into new country markets, this role will be central to ensuring our product catalogue is accurate, well-structured, and optimised for on-site search and discovery. You will work closely with the Product Manager and cross-functional teams to deliver a best-in-class product experience across all markets.

Key Responsibilities

• Own the end-to-end management of product listings across all active and newly launched markets, ensuring accuracy, completeness, and consistency at all times.
• Monitor and improve on-site search performance, identifying gaps in keyword coverage, search relevance, and zero-results queries, and actioning improvements accordingly.
• Maintain and develop category architecture to ensure products are correctly classified and easy for customers to navigate.
• Execute merchandising strategies across key site placements, including featured products, homepage slots, and promotional pages, with a focus on driving conversion.
• Lead the product onboarding process for new country launches, coordinating localisation of SKUs, pricing accuracy, and timely go-live.
• Conduct regular audits of the product catalogue to identify and resolve errors, inconsistencies, or outdated information.
• Collaborate with marketing, trading, and technology teams to ensure product content supports broader commercial objectives.
• Report on product and search performance metrics, providing actionable insights to the Product Manager on a regular basis.

Key Performance Areas

• Listing accuracy and completeness rates across the catalogue
• On-site search click-through rates and keyword ranking improvements
• Category relevance and customer navigation performance
• Revenue and conversion contribution from merchandised placements
• SKU onboarding delivery against new market launch timelines
• Quality and timeliness of cross-functional collaboration

Skills & Experience Required

• 2+ years of experience in an eCommerce product, merchandising, or catalogue management role
• Strong understanding of on-site SEO principles and search performance
• Hands-on experience working with Shopify 
• High level of attention to detail with the ability to manage large volumes of data accurately
• Comfortable working with product data feeds, spreadsheets, and content management systems
• Strong organisational skills with the ability to manage multiple priorities simultaneously
• Excellent communication skills and a collaborative working style

Desirable

• Portuguese proficiency beneficial (not mandatory)
• Experience working with other eCommerce systems
• Experience supporting international or multi-market eCommerce expansion
• Familiarity with product information management (PIM) tools
• Understanding of customer search behaviour and UX principles