Are you passionate about technology and delivering exceptional customer service? We’re looking for a Support Technician to join our dynamic team at Core Group, where we service and support the world’s leading tech brand – Apple!

As a Support Technician, your mission is to restore Apple devices to top performance while ensuring a seamless and quality customer experience. You’ll be responsible for:

• Diagnosing and repairing Apple devices (iOS and Mac) in line with Apple-authorised service standards.

• Meeting daily repair targets and Apple turnaround time expectations.

• Administering repair data and documentation with complete accuracy.

• Managing and maintaining proper stock control and part returns.

• Staying current with Apple certifications, repair processes, and service guidelines.

• Matric (Grade 12)

• Apple Certified Mac Technician (ACMT) or equivalent

• Apple iOS Certified Technician (ACIT) or equivalent

• Minimum 3 years’ hardware repair experience

• Excellent technical troubleshooting, administrative, and communication skills

• Ability to work efficiently, manage deadlines, and focus on delivering exceptional customer service

• Strong attention to detail and commitment to quality

Apply now and be part of a team that helps people get the most out of their Apple technology.