About iStore

iStore is the home of everything Apple and Africa’s largest Apple Premium Reseller. With a growing footprint across South Africa and the African continent, iStore provides world-class customer experiences through premium retail environments, expert advice, training, technical support and after-sales service. As part of Core Group, iStore partners closely with Apple Inc. to deliver best-in-class retail standards aligned to global brand excellence.

About the Role

Reporting to the Trade Marketing Manager, the iStore Trade Marketing Co-Ordinator plays a critical role in ensuring exceptional execution of shopper marketing initiatives across the retail environment. This role supports iStore Africa primarily, while assisting iStore South Africa where required, ensuring all in-store marketing, merchandising and brand communications are executed to the highest Apple and iStore standards.

The successful candidate will act as a brand custodian within stores, driving consistency, operational excellence and seamless campaign implementation across marketing collateral, displays, demo experiences and retail activations.

Key Responsibilities

Logistics & Marketing Asset Management

• Coordinate packing and dispatch of campaign marketing materials to stores.

• Manage staff uniform design, production, allocation and stock levels.

• Maintain POS inventory systems and oversee replenishment of core marketing elements.

• Ensure marketing storage areas remain organised and stock controlled.

• Maintain and update store placement guides to ensure consistent campaign messaging rotation.

Store Visits & Retail Audits

• Conduct scheduled store visits and compliance audits across allocated regions.

• Monitor merchandising execution, pricing accuracy, uniforms and marketing collateral standards.

• Support new store opening audits and readiness assessments.

• Deliver detailed post-visit feedback reports with clear action plans.

• Ensure demo devices remain functional, clean and customer-ready.

Store Builds & Upgrades

• Assist with implementation of marketing elements during new store builds and refurbishments.

• Identify and escalate missing or damaged fixtures during setup.

• Coordinate demo unit requests aligned to approved planograms.

• Support planning and execution of store opening events.

• Verify build orders against approved merchandising and furniture plans.

Campaign Execution & Compliance

• Coordinate in-store print messaging updates for campaigns.

• Collect and verify Proof of Action (POA) photographic evidence from stores.

• Support campaign rollout tracking and implementation verification.

• Distribute campaign marketing assets to partner malls.

Pricing Support & Administration

• Manage digital in-store screen content updates aligned to campaign timelines.

• Update and distribute price guides and maintain the Digital Catalogue.

• Maintain accurate store trading hours and information on online platforms.

• Compile monthly reporting, New Product Introduction (NPI) trackers and Apple SLF documentation.

• Support ad-hoc reporting and marketing requirements.

Staff Communication & Alignment

• Develop promotion cheat sheets and staff conversation guides.

• Lead rotating bi-weekly store alignment meetings.

• Draft weekly internal communications across marketing, training and accessories teams.

Stakeholder Collaboration

• Attend accessory merchandising meetings to ensure brand compliance.

• Participate in store build planning meetings and proactively identify risks or concerns.

• Maintain regular alignment with the Trade Marketing Manager on project planning and execution.

Minimum Requirements

• Relevant Marketing, Communications or related Degree or Diploma.

• 2–3 years’ marketing experience.

• Previous retail or brand management exposure advantageous.

• Valid driver’s licence and willingness to travel between stores.

Key Competencies

• Ability to thrive in a fast-paced retail environment.

• Strong project coordination and multi-tasking capability.

• Excellent stakeholder engagement and relationship-building skills.

• High attention to detail and strong organisational ability.

• Strong written and verbal communication skills across all organisational levels.

• Flexible and adaptable approach to changing business priorities.

Working Conditions

• Approximately 65% office based.

• Approximately 35% field-based travel to retail stores.

Why Join Us?

This is an exciting opportunity to work within a premium global retail environment where creativity meets operational excellence. You will play a key role in delivering impactful in-store experiences aligned to world-leading brand standards while contributing to the continued growth of iStore across Africa.